New Manager Guidebook (CPE Course)

CPE Credit: 16 hours

Course Type: Downloaded PDF materials with online test

Price (with PDF Textbook): $107


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Course Description
A new manager can be overwhelmed with the responsibilities of the job, and cannot afford to learn through trial and error. The New Manager Guidebook provides the essential knowledge needed to excel as a manager. It is packed with detailed guidance about how to recruit, coach, and train employees, as well as how to develop plans, organize work, and motivate staff. The Guidebook thoroughly addresses the management of teams, special projects, and start-up businesses, always with a focus on avoiding errors and delivering within expectations.


Author: Steven Bragg

Course Number: BM1007

Table of Contents

Chapter 1. Introduction to Management
Chapter 2. Management Philosophies
Chapter 3. Planning Activities
Chapter 4. Organizational Structures
Chapter 5. Leadership
Chapter 6. Motivating Employees
Chapter 7. Corporate Culture
Chapter 8. Change Management
Chapter 9. Management Control Activities
Chapter 10. Employee Recruiting and Appraisal
Chapter 11. Employee Coaching
Chapter 12. Employee and Manager Training
Chapter 13. Manager Decision Making
Chapter 14. Managing Teams
Chapter 15. Project Management
Chapter 16. Managing a Start-Up
Chapter 17. Manager Ethics
Chapter 18. 7 Habits of Effective Managers

Learning Objectives

  • Recognize the activities involved in the practice of management.
  • Identify the types of skills that a manager is most likely to need and not need.
  • Recognize the sources of power.
  • Specify the types of connections that different levels of managers need to develop as part of their personal networks.
  • Recognize the activities that can make a manager more efficient.
  • Describe the essential aspects of the various management theories.
  • Identify the various steps in the planning process.
  • Specify which levels of management are responsible for the different parts of the planning process.
  • Identify the criteria for effective goals.
  • Differentiate between scenario and contingency planning.
  • Describe the negative effects of a structured planning process.
  • Recognize the different activities that can be coordinated with a proper organizational structure.
  • Differentiate between line and staff personnel.
  • Identify the different organizational structures that can be used to orient a business in different ways.
  • Describe the factors that impact the span of control.
  • Describe the impact of a manager on her staff’s emotional state.
  • Recognize the sources of emotional intelligence.
  • Differentiate between the different types of leadership styles.
  • Provide examples of intrinsic and extrinsic rewards.
  • Specify the underlying requirements for a program of employee empowerment.
  • Describe how to deal with the negative effects of uncivil behavior.
  • Point out several examples of office culture.
  • Specify the techniques available for reaching a tipping point in gaining support for a change.
  • Describe the causes of complacency within a business.
  • Identify the members of a guiding coalition for a change management initiative.
  • Describe how a completed change initiative can backslide, and how this can be prevented.
  • Recognize the activities involved in a control system.
  • Specify how the various budgets interact with each other.
  • Describe how to calculate sales and cost variances.
  • Recognize how the job bidding process is used.
  • Specify how to identify better job candidates from their resumes.
  • Identify the various red flags that may arise during an employment interview.
  • Recognize the effects that can cause incorrect hiring decisions.
  • Specify the reasons why performance appraisals have such a poor reputation.
  • Describe the contents of and time apportionments for a performance appraisal.
  • Identify the targeted improvement areas for coaching, and situations in which coaching may not be accepted.
  • Specify the main events covered in a coaching session.
  • Discuss how to deal with an employee who refuses to speak.
  • Identify coaching errors and efficiencies.
  • Describe how to improve the return on a training investment.
  • Specify the training that can be useful for a new manager.
  • Recognize the techniques available for improving the efficiency of decision making.
  • List the steps involved in making a decision.
  • Identify the characteristics of the different types of teams.
  • Recognize how a self-directed team can be set up to manage itself.
  • Specify the alternatives available for gaining a high level of coherence in a dispersed team.
  • Identify the different types of project management tools and their characteristics.
  • Recognize the types of problems that the manager of a start-up is likely to face.
  • Specify the risk mitigation techniques that could be used in a start-up business.
  • Specify the various indicators of an unethical manager.
  • Identify the components of a fair decision making process.
  • Describe the circumstances under which employees are more likely to follow the ethical lead of their manager.
  • Identify the characteristics and purposes of the habits of an effective manager.

Level: Overview

Instructional Method: QAS Self-Study

NASBA Category: Business Management & Organization

Prerequisites: None

Advance Preparation: None

Program Registration Requirements: Click on "Purchase Course" near the top of this page to pay for and access the course. You will then be able to download the course as a PDF file, then take an on-line examination, and then download a certificate of completion if you pass the examination.

Program Refund Policy: For more information regarding administrative policies concerning complaints, refunds, and other matters, see our policies page.


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AccountingTools, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.

The NASBA sponsor identification number for Accountingtools, Inc. is 115881.


AccountingTools is an IRS Approved Continuing Education Provider. We are compliant with the requirements for continuing education providers (as described in sections 10.6 and 10.9 of the Department of Treasury’s Circular No. 230 and in other IRS guidance, forms, and instructions). Our IRS Approved Continuing Education Provider number is 72821.