Developing and Managing Teams (CPE Course)

CPE Credit: 4 hours

Course Type: Downloaded PDF materials with online test

Price (with PDF Textbook): $40

Course Description
Teams are needed to solve problems and oversee projects; in many cases, they are the source of most of the innovation in a company. This course shows you how to create and manage high-performance teams. It does so by describing when to use teams, why it is critical to staff a team with a mix of personality types, and how to assemble the right team. The course also notes the importance of emotional intelligence, conflict resolution, and consensus building. It addresses many additional team topics, including how to manage a team, self-directed teams, and the decision-making process within a team. In short, this course provides an essential set of tools for accelerating team performance.

Author: Steven Bragg

Course Number: BM1001

Table of Contents

Chapter 1. Introduction to Teams
Chapter 2. Development of Teams
Chapter 3. Team Management
Chapter 4. Team Decision Making
Chapter 5. Dispersed Teams 

Learning Objectives

  • Recognize the essential components of a team, the types of teams that can be formed, and their purposes.
  • Identify the types of team players and the characteristics of each one.
  • Specify the issues experienced by ineffective teams.
  • Recognize the characteristics shared by the best team members.
  • Specify the impact of team size on a team.
  • Understand the value and concerns associated with each type of communication method.
  • Specify the characteristics of an effective team.
  • Recognize the different types of listening that a team member can employ.
  • Identify the steps that can be taken to create a culture that favors teams.
  • Specify the types of decision-making systems that a team can use, when they work best, and when they can go wrong.
  • Identify the approaches that can be used to improve the quality of team decisions.
  • Recognize situations in which a team may be dispersed.
  • Specify how to create an emotional connection between the members of a dispersed team.

Level: Overview

Instructional Method: QAS Self-Study

NASBA Category: Business Management & Organization

Prerequisites: None

Advance Preparation: None

Program Registration Requirements: Click on "Purchase Course" near the top of this page to pay for and access the course. You will then be able to download the course as a PDF file, then take an on-line examination, and then download a certificate of completion if you pass the examination.

Program Refund Policy: For more information regarding administrative policies concerning complaints, refunds, and other matters, see our policies page.


AccountingTools, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

The NASBA sponsor identification number for Accountingtools, Inc. is 115881.

AccountingTools is an IRS Approved Continuing Education Provider. We are compliant with the requirements for continuing education providers (as described in sections 10.6 and 10.9 of the Department of Treasury’s Circular No. 230 and in other IRS guidance, forms, and instructions). Our IRS Approved Continuing Education Provider number is 72821.