Frequently Asked Questions
Do your courses qualify for credit in my state?
Yes. AccountingTools is a NASBA-approved continuing education provider, so our courses are accepted in all 50 states, as well as the District of Columbia. We provide more specific accreditation information on the state license information page.
How do I log in to my CPE account?
Click on the CPE Log In option located in the CPE Courses topic in the drop down menu. If you are a current customer, enter your username and password. If you want to set up an account, access the Join option to do so.
How do I download a course?
Our courses are available in PDF format. You can download each course by accessing the testing module. Click here to access a detailed description of how to use the testing module, including downloading a course onto your computer. You can print the PDF file from your computer.
What is the test format?
All tests are conducted through our online testing module, using multiple-choice questions. If you are uncertain about the correct answer to a question, you can pause the test and return to it later, or skip questions entirely. Once you have completed a test, it is scored automatically, so you will be informed of the result at once.
How long do I have to take a test?
You have one full year from the date when you purchased an AccountingTools course in which to take the test.
How do I find a test that I have not yet finished?
Log back into the testing module and then select the Restart and Resume option.
What is a passing grade?
The minimum grade to pass a test is 70% in most cases. Some ethics courses require a higher score.
Can I retake a test?
Absolutely. You can retake a test as many times as you want for a full year from the course purchase date, at no additional charge.
How do I receive a course completion certificate?
Once you successfully complete a test through our on-line testing system, a certificate will be automated generated and sent to you by e-mail, which you can print. You can also access all of your prior certificates by logging back into the testing module and selecting the Certificates option.
Is my course information archived?
Yes. Just use your login to access our training module. You can then access the results of your old tests, as well as your completion certificates. Click here to access the training module.
How do I change my account information?
Access the testing module, log in, and click on the Open and Edit My Information option. You can change your name, e-mail address, state, login, and password.
Do you offer group discounts?
Yes! If you are buying courses for at least five people at your company, we can offer a single discounted rate for everyone. In addition, we can set up accounts for everyone in the group, as well as provide periodic status reports. Contact us at firstname.lastname@example.org for more information.
How do I contact customer service?
Use the following form to send an email to AccountingTools. Or, send an e-mail to email@example.com. You can also call us at 303-886-1772.
What is the NASBA sponsor identification number for AccountingTools?
The sponsor identification number for AccountingTools, Inc. is 115881.
What is the IRS Approved Continuing Education Provider number for AccountingTools?
The continuing education provider number for AccountingTools, Inc. is 72821.
AccountingTools, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.
The NASBA sponsor identification number for Accountingtools, Inc. is 115881.
AccountingTools is an IRS Approved Continuing Education Provider. We are compliant with the requirements for continuing education providers (as described in sections 10.6 and 10.9 of the Department of Treasury’s Circular No. 230 and in other IRS guidance, forms, and instructions). Our IRS Approved Continuing Education Provider number is 72821.