Queue discipline definition

What is Queue Discipline?

Queue discipline is the set of rules under which an organization processes incoming items. For example, a bank has rules for the order in which the next customer is handled, while a manufacturer has rules for the order in which it processes production orders. Algorithms may be used that optimize queue discipline. Some of the more common rules are:

  • First come, first served

  • Last come, first served

  • Serve in random order

  • Serve by priority

A business that does not use queue discipline is likely to have significantly lower process efficiency than the competition.

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