Order entry

Order entry is the actions needed to record a customer's order into a company's order handling system. Once this information has been entered, it is typically reclassified internally as a sales order. The information in the sales order is then used to schedule all of the activities needed to fulfill the customer's order, which may include materials procurement, production, warehousing, picking, shipment, and invoicing. The order entry function is usually the responsibility of the sales and marketing function.