Monitoring is the ongoing process of observing project or program activities to determine the rate of progress toward the achievement of a goal. The information gathered as a result of monitoring is used to arrive at an analysis of progress, highlighting weaknesses that require management attention. Monitoring is also used to assess the quality of a firm's internal controls, to see if there are any exceptions that indicate failures in the control aspects of a process. In this role, monitoring is useful for making ongoing adjustments to controls to bring a process into closer compliance with expectations.