Electronic commerce

Electronic commerce involves the conduct of business transactions entirely by electronic means. Paper-based documents are not generated as part of the transaction flow. When transactional information flows between organizations, this means that electronic networks are used to transmit information. By engaging in electronic commerce, an organization can strip both wait and queue times from its operations, while also eliminating a significant amount of manual labor and reducing error rates. Electronic commerce can be adopted in some or all of the key business processes of an organization. For example, it can be applied to order entry, procurement, materials management, order fulfillment, and some elements of customer support.