Workflow is the series of actions taken within a work process. A workflow may involve serial activities, where the preceding step must be completed before the next step can begin. Or, a workflow may include some parallel activities, where multiple steps can be worked on at the same time. A workflow typically involves the efforts of more than one person.

The steps included in a workflow may be documented in a flowchart.

Related Courses

Activity-Based Management
Lean Accounting Guidebook