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    Billing and Collections Best Practices by Steven Bragg


     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Author Overview

    Though there are certainly a number of books available that describe each author's individual preferences for collecting payment from overdue customers, I thought it would be useful to summarize all possible collection approaches in one volume. Since collection really begins with the granting of credit and the billing process, a wide range of techniques are listed in these areas, as well. The result is over 200 best practices, organized to be easily researched.


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    Contents

    Chapter 1: Success or Failure with Best Practices
    Chapter 2: Credit Policies, Procedures, and Systems
    Chapter 3: Credit Granting Techniques
    Chapter 4: Invoice Creation
    Chapter 5: Invoice Delivery
    Chapter 6: Cash Collection and Application
    Chapter 7: Managing the Collection Department
    Chapter 8: Collection Systems
    Chapter 9: Collection Techniques
    Chapter 10: Deduction Management
    Chapter 11: Outsourcing Collections
    Chapter 12: Billing and Collections Measurements
    Appendix: Summary of Best Practices


    Reviews

    For too long, companies have focused on expenses. In this book, Steve Bragg shows how to effectively enhance your revenues by implementing more than 200 billing and collections best practices. -- Janice Roehl-Anderson, Partner at Deloitte Consulting

    This is a great resource. The book is packed with practical tips and ideas that go right to improving the bottom line. -- Clint Davies, Principal at Berry, Dunn, McNeil & Parker

    If a company cannot timely and efficiently bill and collect for its goods and services, it might as well close. Most companies need help in this area, especially credit monitoring. Billing and Collections Best Practices provides all of the guidance and tools needed to do this task right. Steven Bragg again has produced a useful tool for increased profitability. -- Gail Sevier, Manager of Marrs Sevier & Company