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Author Overview
Though there are certainly a number of books available that describe each author's individual preferences for collecting payment from overdue customers, I thought it would be useful to summarize all possible collection approaches in one volume. Since collection really begins with the granting of credit and the billing process, a wide range of techniques are listed in these areas, as well. The result is over 200 best practices, organized to be easily researched.
Related Books
Contents
Chapter 1: Success or Failure with Best Practices Chapter 2: Credit Policies, Procedures, and Systems Chapter 3: Credit Granting Techniques Chapter 4: Invoice Creation Chapter 5: Invoice Delivery Chapter 6: Cash Collection and Application Chapter 7: Managing the Collection Department Chapter 8: Collection Systems Chapter 9: Collection Techniques Chapter 10: Deduction Management Chapter 11: Outsourcing Collections Chapter 12: Billing and Collections Measurements Appendix: Summary of Best Practices
Reviews
For too long, companies have focused on expenses. In this book, Steve Bragg shows how to effectively enhance your revenues by implementing more than 200 billing and collections best practices. -- Janice Roehl-Anderson, Partner at Deloitte Consulting
This is a great resource. The book is packed with practical tips and ideas that go right to improving the bottom line. -- Clint Davies, Principal at Berry, Dunn, McNeil & Parker
If a company cannot timely and efficiently bill and collect for its goods and services, it might as well close. Most companies need help in this area, especially credit monitoring. Billing and Collections Best Practices provides all of the guidance and tools needed to do this task right. Steven Bragg again has produced a useful tool for increased profitability. -- Gail Sevier, Manager of Marrs Sevier & Company |